This webinar discusses the integration of AI and digital platforms in multi-family property management, focusing on enhancing resident engagement, streamlining operations, and preparing for future innovations. Panelists share insights on the priorities for implementing AI, the benefits of centralized platforms, operational cost management, challenges in AI adoption, and the future trends in the industry.

Panellists:
Moderated by Emily Wright, Head of Content, CREtech
- Stacy Holden, Senior Director, Industry Principal, AppFolio
- Preston Grutzmacher, Residential Business Leader, North America, SALTO Systems
- David Shaw, President and COO, Livly
- Josh Glastein, Chief Technology Officer, Berkshire Residential Investments
- Jules Flesner, Communications Director, Investors Management Group

Takeaways:
- AI can enhance resident engagement and streamline operations.
- Centralized platforms improve data consistency and user experience.
- Training is essential for effective AI implementation.
- Change management is critical for AI adoption.
- AI can help reduce operational costs and improve efficiency.
- Understanding AI's capabilities and limitations is crucial.
- AI can assist in managing and resolving resident issues effectively.
- Voice-activated AI is a future trend in property management.
- Sentiment analysis tools can proactively address resident concerns.
- The future of AI in property management is promising and rapidly evolving.

Find out more about Livly here: https://www.livly.io/