For the past two years, AI in property operations has mostly talked about the work: answering questions, drafting messages and handing the hard parts back to your team. The next wave of PropTech AI companies will actually do the work, carrying real operations through to completion, and they’re built in a fundamentally different way from what came before.

Sherry Li, founder and CEO of PaiBox, saw this firsthand while running her own large residential portfolio, where repairs and rehabs were a constant resource drain and no tool on the market could run them end to end. She’ll share how an internal tool she built for her own ops team evolved into PaiBox, the first AI system that runs repairs and rehabs on autopilot, from the tenant’s first message to the paid invoice. We’re launching PaiBox out of closed beta at CREtech 2026, and in this session she’ll show how PaiBox accomplishes this and what operators can expect from the next generation of PropTech companies.